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Solutions · Hospitality

Five-star timing for every delivery.

Hotels, resorts and hospitality groups use Logistiq to ship amenities, supplies and guest gifts across properties — on time, on budget and beautifully branded.

Guest welcome gift · Suite 1204On time
  1. Label created
    Mon 9:02 AM · Fulfillment center
  2. Picked up
    Mon 4:15 PM · Origin hub
  3. In transit
    Tue 6:40 AM · Regional sort
  4. Out for delivery
    Predicted Wed by 2:00 PM
  5. Delivered
    Customer notified automatically
Exception radar: weather risk on 3 parcels to Denver — rerouted, promise dates protected.
Multi-property
shipping visibility
Branded
guest delivery updates
Property-level
cost tracking
Up to 40%
lower shipping spend teams report
The challenge

Guests notice everything.

Amenity shortages, late gifts and lost guest items chip away at a five-star experience, and supply shipping is often managed property by property.

  • Supplies shipped without consolidated visibility
  • Lost-and-found returns handled by hand
  • Guest gifts that arrive after check-out
The vision

Hospitality that extends beyond the property.

We imagine every delivery — from amenities to forgotten items sent home — feeling as considered as the stay itself.

Built for Hospitality

What Logistiq does for you

Multi-property shipping

One workspace across every property.

Guest gifting

Welcome and celebration gifts timed to the stay.

Lost-and-found returns

Ship forgotten items home with branded tracking.

Property cost reporting

Shipping spend by property and category.

How it feels

How it feels to switch

01

Set up your properties

Add each property with its own team.

02

Ship with care

Best rates and branded updates by default.

03

Delight guests

Every delivery feels like part of the stay.

In the product

Lost-and-found, turned into loyalty

Send forgotten items home with branded tracking and a personal note — a small moment guests remember.

  • Guest-friendly branded tracking
  • Property-level history
  • Cost recovery options
Lost-and-found · this week
Items returned to guests64
Average time to ship1.2 days
Guest satisfaction4.9 / 5
Properties12
Built for

Who it is for

Hotel groups

Supplies and amenities across properties.

Resorts

Guest gifts and experience packages.

Vacation rentals

Welcome kits and guest returns.

In their words

Loved by operators who move fast

★★★★★
“Lost-and-found used to be a headache. Now it is one of our most complimented guest touches.”
Celine M.Director of Guest Experience, boutique hotel group
★★★★★
“We see supply shipping across all twelve properties in one place. It changed how we budget.”
Hugo P.Regional Operations Manager, resort collection

Personas are illustrative composites of the teams Logistiq is built for.

FAQ

Questions, answered

Can each property have its own team?

Yes. Use roles and teams to organize properties under one workspace.

Can we brand guest notifications?

Yes. Customize updates with your property’s branding.

Can we track costs by property?

Yes. Tag shipments by property and category for reporting.

Can we start for free?

Yes. The Launch plan is free forever and includes labels, rate intelligence, tracking, Copilot and Revenue Autopilot for one storefront. Upgrade whenever you are ready.

How is our data protected?

Logistiq encrypts data in transit and at rest and offers SSO, granular roles and audit trails. Visit the Trust Center for details.

Extend five-star service to every delivery.

Start free in minutes, or talk with our team about hospitality workflows.